Cookie Policy

1. What Are Cookies

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is being used.

Sky Viona uses cookies and similar technologies (such as local storage and session storage) on our website and digital signage platform. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.

2. How We Use Cookies

We use cookies for a variety of purposes to enhance your experience on our platform. Our use of cookies falls into the following categories:

• Authentication and Security: To recognize you when you sign in to your account and keep your session secure
• Preferences: To remember your settings and preferences, such as your language choice
• Analytics: To understand how visitors interact with our website and identify areas for improvement
• Functionality: To enable certain features and provide enhanced functionality

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are strictly necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.

You can configure your browser to block these cookies, but some parts of the site will not work properly without them. These cookies do not store any personally identifiable information.

3.2 Functional Cookies

Functional cookies enable our website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

These cookies remember choices you make (such as your language preference or region) and provide enhanced, more personalized features. If you do not allow these cookies, some or all of these services may not function properly.

3.3 Analytics Cookies

Analytics cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.

All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site and will not be able to monitor its performance.

4. Specific Cookies We Use

Below is a detailed list of the cookies we use on our website and platform:

5. Third-Party Cookies

5.1 Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC, to help us understand how visitors use our website. Google Analytics uses cookies to collect information about your use of our website, including your IP address.

This information is transmitted to and stored by Google on servers in the United States. Google uses this information to evaluate your use of the website, compile reports on website activity, and provide other services relating to website activity and internet usage.

For more information about Google Analytics and privacy, please visit: Google Privacy Policy. You can also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5.2 Stripe

We use Stripe as our payment processor. Stripe sets cookies for fraud prevention and to ensure the security of payment transactions. These cookies are essential for processing payments securely and cannot be disabled.

For more information about Stripe's use of cookies and privacy practices, please visit: Stripe Privacy Policy and Stripe Cookie Policy.

6. Cookie Consent

When you first visit our website, you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies. Essential cookies, which are necessary for the website to function, will be placed regardless of your choice.

You can change your cookie preferences at any time by accessing the cookie settings on our website or by clearing cookies from your browser. Your consent preferences are stored in the cookie_consent cookie.

7. Managing Cookies

Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu of your browser. The following links may be helpful:

• Cookie settings in Chrome
• Cookie settings in Firefox
• Cookie settings in Safari
• Cookie settings in Microsoft Edge

Please note: If you choose to block or delete cookies, some features of our website may not function properly, and your user experience may be affected.

8. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to have your online activity tracked. Because there is no uniform standard for how to interpret DNT signals, our website does not currently respond to DNT browser signals or headers.

However, you can manage your cookie preferences using the methods described in this policy to control tracking on our website.

9. Your Rights

Depending on your location, you may have certain rights regarding the use of cookies and your personal data:

9.1 European Union (GDPR)

If you are located in the European Economic Area, you have the right to:

• Access information about the cookies we use and the data they collect
• Withdraw consent for non-essential cookies at any time
• Request deletion of your personal data collected through cookies
• Object to processing of your data for certain purposes
• Lodge a complaint with your local data protection authority

9.2 California (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information:

• The right to know what personal information is collected, used, shared, or sold
• The right to delete personal information held by businesses
• The right to opt-out of the sale of personal information
• The right to non-discrimination for exercising your CCPA rights

Sky Viona does not sell personal information collected through cookies to third parties.

10. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this policy.

We encourage you to review this policy periodically to stay informed about how we use cookies. Your continued use of our website after any changes constitutes your acceptance of the updated Cookie Policy.

11. Contact Information

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

• Email: hello@skyviona.com
• Website: https://skyviona.com/contact
• Address: 123 Digital Street, Tech City, TC 12345

For privacy-related inquiries, you may also contact our Data Protection Officer at privacy@skyviona.com.

12. Related Policies

Please review our other policies that govern your use of our Service:

• Privacy Policy - How we collect, use, and protect your personal information
• Terms of Service - The terms governing your use of our platform
• Refund Policy - Our policies regarding refunds and cancellations